Frequently Asked Questions

Borrowing/Circulation/Checking Out Items

Who can check out items from the BPCC Library? What is needed to checkout items?
Only current BPCC students, faculty and staff may checkout items from the Library using their BPCC ID. Community users may use the Library items in house or study in the Library.

How long can I check out items?

Books (Fiction, Nonfiction, Biography, Short Story, and LA collection only):
- Students ........ 28 days
- Faculty/Staff ........ Semester
Audio-visual Material
- CD-ROMs, DVDs, Videocassettes:
  - Students ........ 3 days, may be renewed for an additional 3 days
  - Faculty/Staff ........ 7 days
- Audiocassettes, Audio CDs (music and audio books):
  - Students ........ 14 days
  - Faculty/Staff ........ 14 days
Reserve Material (for use in library only):
- All Library users ........ 2 hours, may be renewed for an additional 2 hours

What are the fines for overdue material?

Books ........ $0.50 per day per book
Reserve Materials ........ $0.25 per hour per item
Audio-Visual Materials ........ $5.00 per day per item

All Library bills are paid at the Business Office, in Building F. The Library will print an overdue bill, and students will pay the bill at the Business Office.

Copiers

Is there a way for students to make copies in the Library?
The Library has two copiers, one on each floor, for students. Copies are $0.10 a page and require the use of a copy card. Copy cards are available for purchase at a cost of $0.50 per card and are reusable. Users may add additional money to their card.

Eating/Drinking/Cell Phones

Can I have a snack or use my cell phone in the Library?
All eating and drinking and cell phone use is prohibited in the Library.

Interlibrary Loan (ILL)

What can I do if the material I need is not owned by the BPCC Library?
The Library can place an Interlibrary Loan request to borrow the item(s) from another library. It takes about a week to receive materials borrowed from another library.

Laptops

Are laptop computers available for students in the library?
Laptops are available for students to use in the Library. They can be checked out at the Circulation desk on the first floor.

Liaisons

Who is my Library Liaison (faculty and staff)?

Division	Liaison	Email	Ext.
Behavioral and Social Sciences
Business
Communication and Performing Arts	Brenda Brantley	bbrantley@bpcc.edu	6068
Innovative Learning
Liberal Arts	Brenda Brantley	bbrantley@bpcc.edu	6068
Science, Nursing, and Allied Health	Adam Viator	aviator@bpcc.edu	6186
Technology, Engineering, and Mathematics	Debra Harmon	dharmon@bpcc.edu	6143

Library Account

The Library cannot tell me my fines or if I have overdue items over the phone. How do I review my Library Account for fines and/or overdue items?
Current BPCC students, faculty and staff may review their Library account to view items currently checked out and/or fees due using the Review my Account feature of the Library's website.

Login Information

How do I log into the databases from off campus?
Students:

User ID – 8 digit CWID
Password – 6 digit birth date

Faculty and Staff :

User ID – 8 digit CWID
Password –6 digits (see login assistance)

What is my user id and password to place a hold in the online catalog?
The Login for review for placing a hold is the same as the login for the databases.

Students:

User ID – 8 digit CWID
Password – 6 digit birth date

Faculty and Staff :

User ID – 8 digit CWID
Password –6 digits (see login assistance)

Lost and Found

Does the Library have a Lost and Found area?
The Library’s Lost and Found area is located at the Circulation Desk on the first floor.

Online Catalog

What can I find in the Online Catalog?
The Online Catalog contains records for materials (books, DVDs, CDs, and magazine titles) owned by the BPCC Library. It also includes access to Electronic Books (EBooks). It can be searched from any computer connected to the Internet to find items to check out or use in the library.

Research Assistance

How do I get Research assistance?
Research assistance is available in the Library at the Circulation desk during the Library’s hours of operation or by phone at 318-678-6275. Email assistance is available at refdesk@bpcc.edu.

Reserve

Can teachers request to have material put on Reserve in the Library?
Faculty may place items on Reserve by completing the Course Reserve Request form and bringing the items to the Circulation desk.

Technology Resource Center (TRC)

What are the hours for the TRC?
The TRC is open the following hours during the Fall and Spring Semesters:

Monday-Thursday	7:00 a.m. - 7:45 p.m.
Friday	7:00 a.m. - 3:45 p.m.
Saturday-Sunday	Closed

Do I need by BPCC ID to use the TRC?
Yes, a current BPCC ID is required for every visit to the TRC.

What software is available in the TRC?
All computers in the TRC have MS Office 2007 and Internet Explorer 8. The complete software list is available at http://www.bpcc.edu/bpcclibrary/trcsoftware.html.

Can I print from the computers in the TRC?
Yes. Students are allowed twenty (20) free pages per day. No additional pages are available.

WIFI Access

Does the Library have WIFI (Wireless) access?
Library has WIFI access for use with a personal laptop or Library use laptop. Current students and faculty/staff may access the wireless network on a personal laptop using:

User name: first initial of first name, full last name and last three digits of ID number

PIN: Students- birthdate in 6 digit format
Faculty/Staff- Email password

Bossier Parish Community College