Vice Chancellor for Business Affairs and Economic Development
Location: Building A
Business Affairs and Economic Development is the training arm of Bossier Parish Community College. The vision of Economic Development is to become the leader in workforce development and business improvement services as they relate to the citizens of Northwest Louisiana. Focusing on customer needs, Economic Development assists individuals and organizations in improving performance through assessment, training, mentoring, and job coaching.
Specific services offered include customized assessment and training for businesses, standardized and industry-based testing services, career training, and train-the-trainer services. Types of programs available are leadership and organizational development, continuous quality improvement, job analysis and employee profiling, customer service training, basic work skills, computer software training, foreign language training and assessment, as well as technical training. These services may be accessed onsite or online.
Dean of Workforce Development
Workforce Development offers the following programs:
The ACT Center provides workforce and academic testing and proctoring services as well as online workforce training courses. For more information about services provided by the ACT Center, please call or email Lynn Brown, 678-6073, firstname.lastname@example.org, or Debra Harmon, 678-6002, email@example.com. The ACT Center is located in Building D.
Academic Testing and Proctoring
- Proctoring Services
- The ACT Center is a member of the Consortium of College Testing Centers (CCTC).
- Distance education exam proctoring is provided by the ACT Center.
- Proctoring for professional licensure and certification exams is also provided for individuals and groups. Proctoring is available for computer-based and paper and pencil exams. Off campus proctoring services are available for groups.
- A non-refundable fee is charged prior to all proctoring. Check or money order only.
- Contact the ACT Center for more information.
- CLEP Testing (College-Level Examination Program®)
- Information about CLEP tests accepted at BPCC is found elsewhere in the catalog.
- To register for a CLEP test, students should contact the ACT Center for more information.
OnLine Workforce Training
- Career Academy Video-Based Training
- These courses adhere to Microsoft, CompTIA and CISCO exam objectives. Courses are presented by leading certification instructors who are concise and engaging in their delivery. Each class session is presented in full motion audio/video, with step by step demonstrations, lab exercises and testing modules to ensure a full understanding of subject matter. New courses are frequently added.
- More information about Career Academy is found at http://bpcc.videotrainer.com (Click Demo)
- To register for a Career Academy course, call the ACT Center.
- Available courses include:
- CCNA – Cisco Certified Network Administrator
- CCNP – Cisco Certified Network Professional
- CCIE – Cisco Certified Internetwork Expert
- CISCO Wireless Lan Support/Design
- A+ 2005
- Network+ 2005
- Security+ 2005
- Server+ 2005
- Linux+ 2005
- MCP – Microsoft Certified Professional
- MCSA 2003 – Microsoft Certified Systems Administrator
- MCSE 2003 – Microsoft Certified Systems Engineer
- MCDST – Microsoft Certified Desktop Support Technician
- MCDBA – Microsoft Certified Database Administrator
- .NET Training
- MCAD.NET Training C#
- MCAD.NET Training VB
- MCSD.NET Training C#
- Microsoft .NET Security Training
- Microsoft.NET Solution Architectures 70-300
- Microsoft. NET Power Series for C# Developers
- Microsoft Office Specialist - 2003
- Excel – Basic and Expert levels
- Word – Basic and Expert levels
- ACT, Inc. Professional and Personal Development OnLine Training
- Thousands of online workforce development courses are available.
- For more information about ACT online training and to register: http://www.actcenterlearning.com/bpcc/ (Click Course Catalog)
- Available courses include:
- Management / Leadership – over 600 titles, including
- Customer service
- Financial management
- Interpersonal communication
- Performance improvement
- Personal Development – over 270 titles, including
- Business writing
- Critical thinking
- Cultural diversity
- Presentation skills
- Problem solving and decision making
- Stress management
- Time management
- Computer Basics – over 500 titles, including
- After Effects
- Front Page
- Quark XPress
- Industrial Tech / Safety Skills – over 250 titles, including
- Asbestos Awareness
- Bloodborne Pathogens
- Environmental Awareness
- Hearing Protection
- Mechanical Print Reading
- Information Tech – over 1700 titles, including
- Computer technician
- Database applications
- Internet and the World Wide Web
- IT Certification
- Programming languages
- Key Work Skills – over 200 Key Train titles, including
- Applied mathematics
- Applied technology
- Life skills
- Locating information
- Reading for information
Incumbent Worker Training Program
The program is a collaborative effort among the Department of Labor, BPCC, and any employer that wishes to receive training with grant monies. To inquire about this program, contact the Director of Workforce and IWTP.
Workplace Literacy Program
The Workplace Literacy Program offers individuals the opportunity to develop and enhance basic skills needed for employment, promotion, or post-secondary education enrollment. The program consists of three areas.
The Workkeys program offers individuals the opportunity to enhance work-related skills directly tied to industry and business needs. Training and assessments are available in the following areas:
- Applied Technology
- Locating Information
- Applied Math
- Business Writing
- Reading for Information
- Listening and Writing
- Observation Skills
For more information, please contact Becky Turbeville at (318) 678-6232 or firstname.lastname@example.org.
Louisiana WorkReady! Certificate
Individuals are also allowed the opportunity to earn a Louisiana WorkReady! Certificate from the Governor’s Workforce Commission. This is a credential accepted by many area employers as a measure of basic skill levels when an applicant has limited education credentials.
Project R.E.A.D. (Reading Enhances Adult Development) is designed to increase literacy skills of Northwest Louisiana residents.
Project READ trains community volunteers to teach adults how to read. A tutor-training workshop certifies volunteers in the Laubach Way to Reading. Upon successful completion of the workshop, volunteers are matched with an adult non-reader and the team begins meeting privately, on a one-on-one basis, for tutoring sessions. Tutors and students meet each week in a place convenient to both: library, school, church, etc. Materials and training are provided free of charge, and non-readers are assured of confidentiality.
Project READ tutors work with non-readers through grade 6 reading level, at which point students are ready for placement in GED classes.
For more information, contact the coordinator at (318) 678-6342.
Pre-GED and Adult Basic Education classes are available to the public free of charge.
Adult Basic Education classes work with students currently at grade levels 6-8. Pre-GED classes work with students at grade level 9 through completion of the Pre-GED. Grade level skills are determined by a placement test. The classes consist of computer- based study led by an instructor.
Classes are Monday - Friday from 8:00am - 11:00am. Enrollment is ongoing.
For more information, contact Becky Turbeville at (318)678-6232 or Bturbeville@bpcc.edu.
WIA (Workforce Investment Act) Program
WIA is a FREE career and educational preparation program for OUT OF SCHOOL YOUTH of the Shreveport and Bossier communities between the ages of 17 and 21. Applicants can be either a high school dropout or a high school graduate. To qualify for the program, applicants must be LOW INCOME. They must also meet another barrier such as being a high school dropout, deficient in basic literacy skills, pregnant, a parent, or someone who requires additional assistance to complete an educational program or to secure and hold employment. For more information, contact Sherrie Johnson at (318) 678-6172 or Tiyonda McCoy at (318) 678-6197.
Drop Back In
Bossier Parish Community College is challenging all high school drop-outs to come to our GED center and continue their education. Once a month students are invited to come to our campus for an overview of our GED program and join us in their quest for their GED. Students needing these services may call Sherrie Johnson at 678-6172.
Dean of Continuing Education
The Continuing Education Division offers low-cost, non-credit courses that address the educational, recreational, and cultural needs of the community.
Non-credit courses include leisure learning classes, continuing education, professional development and job skills training, certification and license prep courses, and computer training. The Division also offers a wide variety of online classes through Education-to-Go and Gatlin Education Services.
In providing lifelong learning opportunities for the community, the Division
- Publishes and distributes a schedule of non-credit classes each semester and makes the schedule available on the BPCC website.
- Evaluates the effectiveness of the instructors, classes, programs, and registration process.
- Provides community service classes.
- Provides corporate training.
Continuing Education Units
One (1.0) CEU is awarded for every ten (10) contact hours of instruction or training.
Instructors for non-credit classes are people in the community who have exceptional knowledge about the subjects they teach. They must complete an application or provide a resume, demonstrate ability, and provide credentials if requested. They must submit a course proposal and course outline for each class they request to teach.
Customized Corporate Training
- Basic computers, software applications, computer technology
- Customer service and people skills
- Leadership and supervision
- Time management
- Many others
Workforce and Corporate Training
Economic Development offers opportunities for customized training, including computer training, customer service, communication skills, and basic mathematics. Business owners and managers may call Tamika Logan @ 678-6427 to discuss specific training needs and set up specialized training programs. Training can be done on the job site or at a BPCC facility.
Types of Non-Credit Classes
Leisure Learning Categories
- General Interest
- Health and Fitness
- Home and Garden
- Personal Finance
- Sewing and Needlework
- Sports and Recreation
Professional Development and Job Training
- Bookkeeping and Accounting
- Certified Nurse Assistant
- Construction Blueprint Reading
- Construction Estimating
- Continuing Education
- CPR for Health Care Providers
- Customer Service
- Front-Desk Training: Hotel/Motel
- Jewelry Technology
- Job Preparation Training
- Leadership and Supervision
- Practical Nurse
- Medical Coding
- Medical Terminology
- OSHA 10-Hour Safety Training (General Industry)
- Private Investigation
- Retail Sales Training
- Spanish for the Workplace
- Train the Trainer
Certification & License Prep Courses
- Basic Floral Design
- Certified Nurse Assistant Program
- Food Safety Certification
- Insurance Pre-License Training
- Journeyman Electrician Exam Prep
- Practical Nurse
- Notary Public Prep
- Private Investigation Training
Certification & License Prep ONLINE
- A+ Certification
- CISCO Certified Network Admin.
- Microsoft Certified Service Engineer
- See Education-to-Go or Gatlin Education Services
- Citizenship Training and ESL (English as a Second Language)
- Computer Literacy Certificate Program
- Paralegal Certificate Program
- Computers for beginners
- Computer software applications
- Internet and web design
- Networking and technical courses
- Online computer training available
Certification and License Prep
Certified Nurse Assistant
The CNA program prepares individuals to work with long-term care patients, such as those in nursing homes and those receiving home health care. The program provides approximately 164 hours of instruction, including medical terminology, health care safety, patient care lecture, patient care studies and clinicals.
Upon successful completion of the program, the student will receive a certificate of completion and be recognized as a Certified Nurse Assistant in the state of Louisiana. The student must complete all coursework with a grade of “C” and score at least 70% on the final exam to successfully complete the program. Textbooks are required.
- High school diploma, GED, or pass a proficiency exam
- Required immunizations
- Proof of health insurance
- Physical examination
- Application to the program
Floral Design, Basic
Floral Design provides both practical and written prerequisites for taking the Louisiana Retail Floral Examination. Participants receive training in making fresh floral arrangements and corsages, as well as funeral and wedding work.
Food Safety Certification
The Louisiana Office of Public Health, Sanitarian Services, has approved BPCC as a provider for the Food Safety Certification course. The course covers safe food handling techniques, prevention of food borne illnesses, sanitary facilities and equipment, reducing liability, training and supervision of employees. Participants must pass a written exam before applying with the State for the Food Safety Certificate, which must be displayed in the food service establishment and renewed every five years.
Bossier Parish Community College’s Practical Nurse program is a one-year program. Training includes classroom theory and lab practice, clinical training at a medical facility, to include one or more hospitals and one or more nursing homes. Clinical training includes the following areas: medical-surgical, geriatrics, pediatrics, psychiatry, and obstetrics.
The duties of a Practical Nurse vary, depending on the employer. The PN works under the direction of a licensed physician, optometrist or dentist acting individually or as a part of a health care team under the direction of a registered nurse. In general, the PN works directly with patients, caring for their needs physically, mentally, emotionally and sometimes spiritually. Their duties include monitoring patients, preparing patients for surgery, administering prescription medications, and keeping patient records. In addition, they must abide by all HIPAA and OSHA regulations regarding confidentiality and safety. Areas of specialization include medical-surgical, obstetric, pediatric and geriatric care. BPCC’s PN program provides training in all aspects of the role.
Practical Nurse is an in-demand occupation. Although hospitals are the largest employers of PNs, opportunities also exist in physicians’ offices, community-based clinics, long-term care facilities, nursing agencies and private duty nursing.
The following requirements allow for initial screening of applicants to the program:
- Application to the program
- High school diploma or GED. Provide transcripts.
- ACT scores OR satisfactory scores on COMPASS Placement Tests. Test scores must be within last two years (COMPASS tests in English, reading, and math are given at BPCC. Picture ID required.)
- Transcripts from colleges or universities previously attended
- One-page handwritten letter explaining your reasons for wanting to be part of this nursing program
- Some academic pre-requisites may be required.
The following must be submitted once the individual passes the initial screening:
- Certified copy of birth certificate or valid US passport
- Physical health status signed by a physician.
- Proof of immunizations (measles, mumps, rubella, tetanus/diphtheria, hepatitis series).
- Fingerprint record (obtain from local police or sheriff's dept.)
The student will be required to sign the following releases:
- Consent for Background Check
- Authority to Release Drug Testing Record
- Student Information Release Form
- Authority for Image Use
This course, open to registered Louisiana voters, prepares one to take the state Notary Public examination.
Private Investigation Training
The 40-hour private investigation training is offered with approval from the Louisiana State Board of Private Investigator Examiners. The training prepares one to take the state private investigator exam, which BPCC offers through the State Board at the completion of training. One must complete the training, pass the exam, and be employed by a licensed agency to obtain a private investigator license.
Paralegal Certificate Program
To receive the certificate in paralegal studies, one must attend an orientation and successfully complete four required courses and four electives in substantive law topics. Students receive 36 hours of instruction in each course. Local attorneys teach the classes.
Admission Requirements: Complete an application to the program and provide the following (or take a proficiency exam):
- High school diploma or GED
- ACT scores, if available
- Any college transcripts
Note: If transcripts, assessment, or ACT scores indicate a weakness in English, options may be recommended or required for improving communication skills.
General Required Courses (Complete all four at BPCC)
Paralegal Skills and Seminars in Louisiana Law
Basic Communication Skills
Legal Research and Writing
Ethics for Paralegals
Substantive Law Topics (Complete any four)
Real Estate OR Notary Public
Criminal Law and Procedures
- A popular website for noncredit students
- Two lessons a week for six weeks via Internet (most courses)
- Courses begin monthly
- Tutorials and discussion groups
- Instructor facilitated
- Certificate of completion
- Certification prep programs
- More than 350 courses available
Gatlin Education Services
OnLine Entry-Level Training
- Entry level training in one-semester format
- Open enrollment (Register when you are ready)
- Self-paced with assigned instructor
- Certificate programs and certification preps
- Fee includes books and training materials
- Receive Certificate of Completion from BPCC
- Training in healthcare, business, and technology industries
in one-semester format
Registration is held at BPCC's Continuing Education Office. Individuals may register in person, by fax, mail, or phone. Fees are paid by cash, check, or major credit card.
A ninety percent (90%) refund is granted if the request is made two days prior to the beginning of the class. Refunds are not granted on the day a class begins or after it begins. Full refunds are processed when a class is canceled by BPCC.
Books and Supplies
Book lists and supply lists are provided at registration. Books and/or supplies may be purchased at the BPCC bookstore, local vendors, or instructors as indicted on the lists provided.
Special BPCC parking permits are given to those who register for a non-credit class.
Senior Citizen Discount
Senior citizens age 60 and older receive a 10% discount on all classes except when posted or noted in the course description. The discount applies to fees only, not to books or supplies. Discount must be requested at time of registration.
Copyright © 2009 Bossier Parish Community College. All rights reserved.