Grievance Procedures

BPCC will provide “appropriate academic accommodation(s).” If the College can provide the student with an auxiliary aid or accommodation that is equally as effective as the one being requested and less expensive, the College is not required to provide the more expensive auxiliary aid or accommodation.

  1. Notification in writing should be filed by the complainant to the Title VI, Section 504, and ADA Coordinator within ten days after the complainant becomes aware of the alleged violation.
  2. Investigation of the allegation will be made by the Title VI, Section 504, and ADA Coordinator and resolved if possible.
  3. If the student does not find the proposed settlement satisfactory, he/she may appeal to the Vice Chancellor for Student Services.
  4. The allegation, having been reviewed by the Vice Chancellor for Student Services, may be upheld and corrective action taken or it may be dismissed as not being in violation of the ADA.
  5. The College’s grievance procedures should be followed prior to contacting an outside agency.

Coordinator for Section 504 and ADA
Angie Cao, Student and Disability Services Specialist
Disability Services, F254, 6220 East Texas Street, Bossier City, LA 71111
Phone number: 318-678-6511
Days/hours available: Monday – Friday — 8:30 a.m.-5:00 p.m.

This policies and procedures manual has been published in compliance with the Louisiana Community and Technical College System (LCTCS) ADA Disability Services Guidelines, The Rehabilitation Act of 1973, and the 1990 Americans with Disabilities Act (ADA)

Bossier Parish Community College does not discriminate on the basis of race, color, national origin, gender, age, religion, qualified disability, marital status, veteran’s status, or sexual orientation in admission to its programs, services, or activities, in access to them, in treatment of individuals, or in any aspect of its operations. Bossier Parish Community College does not discriminate in its hiring or employment practices.