Financial Aid

FALL 2023 semester electronic book voucher process

Please note: No books may be charged to the Financial Aid account between September 4 – September 8, while we are working with the Business Office to issue refunds for the Fall 2023 semester. If you registered for a class after the book voucher period date, call the financial aid office at 318-678-6026. Please have your student ID number and FERPA access code ready when you call.

How to order your books:

Students who wish to use the electronic book voucher process to allow financial aid funds to purchase books must order the books via the following procedure:

You may access the bookstore web page and order your books. Choose the textbook icon and choose your course(s) to view the required books/materials needed for your class(es). You will need to have your class schedule that contains the following information: Department/Course/Section (example: ENGL/101/931). Once you enter the appropriate information, you may add the books needed to your shopping cart.

At checkout, you have the option to pay with your financial aid funds. Your “account number” is the same number as your “student ID number” (LoLA number). If your financial aid funds do not cover the entire cost of your purchase, you will need to enter a credit card as a second tender.

Below are the earliest dates for the session that we will send funds to your BankMobile account. These dates only apply to eligible students whose documents were submitted on time and deemed eligible for financial aid before these dates. All other eligible financial aid recipients will receive later disbursements, regardless of the date you see on LoLA.

*** Financial aid processed after the dates below, the Financial Aid office will disburse eligible financial aid to your student account on Monday of each week, and the Business Office will send your refund to BankMobile on Thursday of each week after 4 p.m. Sign up for BankMobile notifications to know when you will have access to your funds.

IMPORTANT INFORMATION: When BPCC sends your funds to BankMobile according to the dates above, BankMobile will issue your refund to the preferred method you chose during account creation. BPCC staff will not know the day you will have access to your funds. Please sign up for BankMobile notifications to receive updates.

***The refund dates mentioned are subject to change. BPCC will disperse the refund within 14 days of the funds paid to your student account if there is a delay in processing a refund.

Please refer to your LOLA account regarding your student balance information.

You can pay your balance:

• Online through your LOLA account using the CASHNet service by credit, debit card or E-Check.
  (please note payments made by credit or debit card will be charged a 2.75% convenience fee, The E-Check option does not charge a convenience fee).
• In person at the BPCC Business Office, Building F, 6220 East Texas Street, Bossier City, LA.
  (Please note that the Business Office can no longer accept credit or debit cards at the window, However, the Business Office continues to accept cash, checks and money orders for payments).

If you have any questions concerning payment, contact the Business Office at businessoffice@bpcc.edu.

If you need assistance with financial aid, contact the Financial Aid Office at finaid@bpcc.edu. Please do not submit documents or personal information to this email address; this is not a secure link. Submit your documents and/or questions containing personal information to our secure link called “SUBMIT YOUR QUESTIONS AND/OR DOCUMENTS HERE (secure link)” at https://www.bpcc.edu/index.php/financialaid/forms/1920/

The Financial Aid Appeals process is now available electronically. Students interested in submitting a financial aid appeal must complete the form online and upload supporting documentation. Paper forms are not available. It can take approximately 2-3 weeks from the date we receive a **completed appeal before the committee makes will decide.

**An appeal is considered complete when you have addressed your extenuating circumstance thoroughly, you have explained your change in circumstance(s), and all supporting documentation has been received and meets the academic plan requirements.

Federal financial aid may NOT be awarded for courses that do not apply toward a student’s degree program. Each student is strongly encouraged to check with an advisor to ensure that the courses in which he/she is enrolled will apply towards the student’s degree program.

Submit your documents early!
Applying for Financial Aid is a lengthy process. The entire process could take up to three to four weeks after the student submits ALL documents required to complete his/her financial aid file. In order to have the student’s financial aid processed in time for registration/fee payment he/she must submit ALL requested documents according to the priority deadlines.

• Provisionally admitted students are not eligible for federal financial aid. If a student’s Admissions file is incomplete, he/she is considered a provisional student.
• All students must have a high school diploma or its equivalent in order to receive federal financial aid.
• If a student is missing official college academic transcripts or if his/her financial aid file is incomplete, the student is NOT eligible for financial aid. It is the student’s responsibility to make payment arrangement on the day of registration.
• If a student is determined ineligible for financial aid once all missing information is provided, he/she must make payment arrangement on the day of registration.

Awards may be reduced or cancelled without prior notification if a student is determined ineligible for financial aid funds that he/she has already received.

60% Date for Session A* only

You must ATTEND past this date.

**Winter intersession is combined with the spring 2024 semester for financial aid purposes.

Please NOTE: Your instructors will provide the financial aid office with your last date of attendance. We will adjust your financial aid awards according to the last date you attended class, not the day you withdraw.

*The 60% date for other sessions or combinations of multiple sessions are not posted. The Financial Aid office must calculate a unique 60% date based on the combination of sessions you are attending.

BPCC Teacher Institute

A person who is a full-time Louisiana classroom teacher teaching on a temporary Louisiana teaching certificate in Louisiana in a public or private school, and who is working on permanent certification, may participate in the Teacher Institute. A teacher may take up to two 3-hour courses for $100 each ($200 maximum). Teachers must provide a copy of their T-Certificate and a letter from the school principal where they teach certifying that the course(s) they are taking at BPCC apply toward permanent certification. A new letter is required each semester! For more details, contact Holly French-Hart, Provost/Vice Chancellor for Academic Affairs and Institutional Effectiveness, at 318-678-6132. (The program does not include paraprofessionals or teacher aides.)

Students must begin attendance in ALL classes. Federal financial aid will be adjusted if a student does not begin attendance in ALL classes. If a student’s financial aid is disbursed to the student account and he/she never attends one or more classes, the student will be responsible for immediate REPAYMENT of a portion or perhaps the FULL amount of the financial aid.

Additionally, if a financial aid recipient begins attendance in class, but resigns or stops attending all classes before completing more than 60% of the semester, he/she will owe money to the aid program and BPCC.

Please NOTE: Your instructors will provide the financial aid office with your last date of attendance. We will adjust your financial aid awards according to the last date you attended class, not the day you withdraw.