Financial Aid

Important:

The College is adhering to the guidelines from the CDC and from the Governor of Louisiana as they relate to the COVID-19 pandemic; therefore, the Financial Aid Office is working remotely to process your aid.  You may contact us at finaid@bpcc.edu with questions, and you may submit documents electronically at this secure link: SUBMIT YOUR DOCUMENTS/QUESTIONS HEREWill open new browser window or tab (secure link)


Fall 2020 Refunds/Disbursements

Refunds/Disbursements for Fall Sessions A and B: (First-time borrowers, see * below):

The first refunds for courses that begin August 21, 2020 are scheduled to go to BankMobile on Monday, September 14, 2020.

Please note: “Disbursement” does not mean “REFUND”. “Disbursement” means the financial aid awards have been applied to your student account. The first disbursements are scheduled for Tuesday, September 8, 2020.

Disbursement for students whose aid is not processed prior to the first disbursement date will be disbursed weekly after Tuesday, September 8, 2020. It is important that you submit all documents requested in a timely manner.

“Refund” means the credit balance owed to you will be sent to BankMobile One (BPCC’s debit card company).

Refunds for courses that begin August 21, 2020 are scheduled for Monday, September 14, 2020 (after 4:00 p.m.)

If you have already received a debit card and have activated your card, your refund should be available to you on Monday, September 14 after 4:00 p.m.

Refunds/Disbursements for all other sessions:

Session J (Begins September 9) Refunds for Session J will be sent to BankMobile Friday, September 25, 2020 and should be available to students after 4:00 p.m. Disbursement (funds are applied to student account to pay tuition/fees/book charges) occurs on September 21, 2020.

Session E (Begins September 18) Refunds for Session E will be sent to BankMobile Friday, October 2, 2020 and should be available to students after 4:00 p.m. Disbursement (funds are applied to student account to pay tuition/fees/book charges) occurs on September 29, 2020.

Session C and F (Begins October 15) Refunds for Sessions C and F will be sent to BankMobile Friday, October 30, 2020 and should be available to students after 4:00 p.m. Disbursement (funds are applied to student account to pay tuition/fees/book charges) occurs on October 26, 2020.

Session G (Begins November 12) Refunds for Session G will be sent to BankMobile Monday, November 30, 2020 and should be available to students after 4:00 p.m. Disbursement (funds are applied to student account to pay tuition/fees/book charges) occurs on November 23, 2020.

*First-time freshman borrowers – If a student is in the first year of an undergraduate program and is a first-time Direct Loan borrower, BPCC may not disburse the first installment of the Direct loan until 30 calendar days after the student’s program of study begins (1st day of class). Refunds for first-time borrowers is expected to go to Bank Mobile on Friday, September 25, 2020.


How to Purchase Books

Fall 2020 Semester Book Voucher – Electronic Process            

Book Voucher process dates (you may order books during the following periods):

ALL SESSIONS – August 4 – September 4, 2020 (if you are registered for classes in any session, you may purchase all your books for ALL sessions during this time period)

Please note: No books may be charged to the Financial Aid account between September 5 – 14 while we are working with Finance to process the September 14 refunds.

Book Voucher Process Dates for students who register for other sessions after September 4:

Session E (begins September 18) – you may order books between September 15 – September 23

Sessions C and F (begins October 15) – you may order books between September 30 – October 21

Session G (begins November 12) – you may order books between October 28 – November 18

Financial Aid recipients who are due a credit balance for the fall 2020 semester (after tuition/fees/housing charges are deducted) will be allowed to participate in the electronic book voucher process during the dates listed above.

How to order your books:

Due to COVID-19, All fall classes will be delivered ONLINE. Students who wish to use the electronic book voucher process, to allow financial aid funds to purchase books, must order the books via the following process:

You may access the bookstore web page at https://www.bkstr.com/bossierparishccstore/home and order your books. Choose the textbook icon and choose your course(s) to view the required books/materials needed for your course(s). You will need to have your class schedule that contains the following information: Department/Course/Section (example: ENGL/101/931). Once you enter the appropriate information you may add the books needed to your shopping cart.

At checkout, you will be given the option to pay with your financial aid funds. (Your “account number” is the same number as your “student ID number” (LoLA number). If your financial aid funds do not cover the entire cost of your purchase, you will be asked for a credit card as a second tender.

The bookstore will then SHIP your books to you!


Payment Information

What is the “purge” and how will it affect me?

If you have a balance due, and are not under the protection of one of the payment plans, then you will be removed from all registered classes.


Please refer to your LOLA account regarding your student balance information.

You can pay your balance:

  • Online through your LOLA account using the CASHNet service by credit, debit card or E-Check.
    (please note payments made by credit or debit card will be charged a 2.75% convenience fee, The E-Check option does not charge a convenience fee).
  • In person at the BPCC Business Office, Building F, 6220 East Texas Street, Bossier City, LA.
    (Please note that the Business Office can no longer accept credit or debit cards at the window, However, the Business Office continues to accept cash, checks and money orders for payments).

If you have any questions concerning payment, contact the Business Office at businessoffice@bpcc.edu.

If you need assistance with financial aid, contact the Financial Aid Office at finaid@bpcc.edu. Please do not submit documents or personal information to this email address; this is not a secure link. Submit your documents and/or questions containing personal information to our secure link called “SUBMIT YOUR QUESTIONS AND/OR DOCUMENTS HERE (secure link)” at https://www.bpcc.edu/index.php/financialaid/forms/1920/


Financial Aid Appeals

NOTE: APPEAL DEADLINES HAVE CHANGED

(Please note the semester deadline date posted on the Financial Aid Appeal Form).

The Financial Aid Appeal Committee will meet WEEKLY.

Appeals must be submitted by Tuesday each week. If you submit your appeal by Tuesday, you should have a decision by Friday* of the same week. If you submit your appeal on Wednesday, Thursday or Friday, you will have a decision by the following Friday.

*Due to the volume of appeals submitted during peak processing months, please allow two weeks for a decision during the months of August and January.

If you have been suspended (academically) from BPCC, you are not eligible to submit a financial aid appeal.

Important information regarding the Financial Aid appeal process may be obtained by reading the Financial Aid Appeal FormWill open new browser window or tab.

FINANCIAL AID OFFICE WILL BE CLOSED ON FRIDAYS:

Office Hours:
8:00 a.m. – 5:30 p.m. – Monday1
8:00 a.m. – 4:30 p.m. – Tuesday – Thursday
Friday – Closed to traffic to allow time for processing financial aid files (see exceptions below).2

1We will close at 4:30 p.m. on Mondays during periods of time when no classes are being held. If classes are not in session, we will close at 4:30 p.m. on Mondays.

2Financial Aid Office will be closed on Fridays with the following exceptions:

Financial Aid office will be open:

  • Every Friday in August
  • Every Friday in January
  • the Friday of general registration week (for Summer semester)

Please visit, call, or email our office during business hours Monday – Thursday.

In order to serve you better, the Financial Aid office has developed a list of the questions most frequently asked by our students. You will probably find the answer to your question here or you may access LOLA to view your Financial Aid summary which will also provide you with up-to-date information regarding your Financial Aid.


Degree Audit

Federal financial aid may NOT be awarded for courses that do not apply toward a student’s degree program. Each student is strongly encouraged to check with an advisor to ensure that the courses in which he/she is enrolled will apply towards the student’s degree program.


Submit your documents early!
Applying for Financial Aid is a lengthy process. The entire process could take up to three to four weeks after the student submits ALL documents required to complete his/her financial aid file. In order to have the student’s financial aid processed in time for registration/fee payment he/she must submit ALL requested documents according to the priority deadlines.

  • Provisionally admitted students are not eligible for federal financial aid. If a student’s Admissions file is incomplete, he/she is considered a provisional student.
  • All students must have a high school diploma or its equivalent in order to receive federal financial aid.
  • If a student is missing official college academic transcripts or if his/her financial aid file is incomplete, the student is NOT eligible for financial aid. It is the student’s responsibility to make payment arrangement on the day of registration.
  • If a student is determined ineligible for financial aid once all missing information is provided, he/she must make payment arrangement on the day of registration.

Awards may be reduced or cancelled without prior notification if a student is determined ineligible for financial aid funds that he/she has already received.


You will owe money if

  • You do not begin attendance in ALL classes (your instructor notifies the Financial Aid Office of all students who never attend classes.)
  • You resign or stop attending ALL classes before completing more than 60% of the semester.

Students must begin attendance in ALL classes. Federal financial aid will be adjusted if a student does not begin attendance in ALL classes. If a student’s financial aid is disbursed to the student account and he/she never attends one or more classes, the student will be responsible for immediate REPAYMENT of a portion or perhaps the FULL amount of the financial aid.

Additionally, if a financial aid recipient begins attendance in class, but resigns or stops attending all classes before completing more than 60% of the semester, he/she will owe money to the aid program and BPCC.

Please NOTE: Your instructors will provide the financial aid office with your last date of attendance. We will adjust your financial aid awards according to the last date you attended class, not the day you withdraw.


60% Date for Session A* only

You must ATTEND past this date.

Fall 2020 – Session A:October 24, 2020
Spring 2021 – Session A:March 29, 2021

**Winter intersession is combined with the spring 2021 semester for financial aid purposes.

Please NOTE: Your instructors will provide the financial aid office with your last date of attendance. We will adjust your financial aid awards according to the last date you attended class, not the day you withdraw.

*The 60% date for other sessions or combinations of multiple sessions are not posted. The Financial Aid office must calculate a unique 60% date based on the combination of sessions you are attending.


BPCC Teacher Institute

A person who is a full-time Louisiana classroom teacher teaching on a temporary Louisiana teaching certificate in Louisiana in a public or private school, and who is working on permanent certification, may participate in the Teacher Institute. A teacher may take up to two 3-hour courses for $100 each ($200 maximum). Teachers must provide a copy of their T-Certificate and a letter from the school principal where they teach certifying that the course(s) they are taking at BPCC apply toward permanent certification. A new letter is required each semester! For more details, contact Lesa Taylor-Dupree, Vice Chancellor for Academic Affairs, at 318-678-6348. (The program does not include paraprofessionals or teacher aides.)