Financial Aid

Financial Aid

Fall 2019 Credit Balance Refunds/Disbursements

Refunds/Disbursements for Sessions A, B, and D:

The first credit balance refunds for sessions A, B, and D are scheduled to go to BankMobile after 4:00 p.m. on Friday, August 30th.

Disbursement Day – Monday, August 26th

Please note: “Disbursement” does not mean “REFUND”. “Disbursement” means the financial aid awards have been applied to your student account. The first disbursements are scheduled for August 26th.

REMINDER: If after 4:00 p.m. of the disbursement date posted above you see a negative amount, this is scheduled refund to be sent to you in the refund section posted below.

Disbursement for students whose aid is not processed prior to the first disbursement date will be disbursed weekly. It is important that you submit all documents requested in a timely manner.

Refund Day – Friday, August 30th

“Refund” means the financial aid will be applied to your fee bill (tuition/fees/book). Your fee bill will be reduced or “zeroed out” according to the amount of financial aid you have been awarded. If we owe you money once the financial aid has paid your fee bill, the credit balance owed to you will be sent to BankMobile One (BPCC’s debit card company). Refunds are scheduled for August 30th (after 4:00 p.m.)

If you have already received a debit card and have activated your card, your refund should be available to you on, August 30th after 4:00 p.m.

Credit Balance Refunds/Disbursements for all other sessions:

Disbursements for all other sessions will be applied to the student’s accounts ten (10) days AFTER the session begin date. Credit Balance Refunds will be sent to BankMobile one (1) to three (3) days after the aid is applied to the student account.


Fall 2019 Semester Books – Electronic Process

Thursday, August 1st – Friday, August 23rd for Sessions A, B, D, and J

Financial Aid recipients who are due a credit balance for the fall 2019 semester (after tuition/fees/housing charges are deducted) will be allowed to participate in the electronic book voucher process.

Students will go to the bookstore to utilize the electronic book voucher process. Students will not need to go to the Financial Aid office to obtain a paper voucher.

No books may be purchased using the electronic process from August 26th – August 30th while we work on the Financial Aid Credit Balance refund process).

Books – for all other sessions

Financial Aid recipients who are enrolled in sessions that begin after August 2019, and who are due a credit balance for the fall 2019 semester (after tuition/fees/housing charges are deducted) will be allowed to purchase books using the electronic process beginning one day prior to the session begin date and will END on day four of the session.

New! Online Students

The bookstore will SHIP your books!

Attention financial aid recipients, who are online students and do not live in the local area: You may access the bookstore web pageWill open new browser window or tab and order your books. Choose the “BOOKS” menu item and add the books needed to your shopping cart.

At checkout, you will be given the option to pay with your financial aid funds. If your financial aid funds do not cover the entire cost of your purchase, you will be asked for a credit card as a second tender.



The Financial Aid Office cannot drop your classes for you. If you want to drop a class(es), you MUST log into LOLA and drop the class yourself. If you are unable to drop your class(es) via LoLA, please contact the Admissions Office. If you have registered for classes, and you no longer wish to attend, you must officially drop any class for which you are registered or you will incur charges.


Important Payment Notice

What is the “purge” and how will it affect me?

If you have a balance due, and are not under the protection of one of the payment plans, then you will be removed from all registered classes.

Please refer to your LOLA account regarding your student balance information.

You can pay your balance:

  • Online through your LOLA account using the CASHNet service by credit, debit card or E-Check.
    (please note payments made by credit or debit card will be charged a 2.75% convenience fee, The E-Check option does not charge a convenience fee).
  • In person at the BPCC Business Office, Building F, 6220 East Texas Street, Bossier City, LA.
    (Please note that the Business Office can no longer accept credit or debit cards at the window, However, the Business Office continues to accept cash, checks and money orders for payments).

If you have any questions concerning payment, contact the Business Office at

If you need assistance with financial aid, contact the Financial Aid Office at Please do not submit documents or personal information to this email address; this is not a secure link. Submit your documents and/or questions containing personal information to our secure link called “SUBMIT YOUR QUESTIONS AND/OR DOCUMENTS HERE (secure link)” at

Financial Aid Appeals Deadlines:


(Please note the semester deadline date posted on the Financial Aid Appeal Form).

The Financial Aid Appeal Committee will meet WEEKLY.

Appeals must be submitted by Tuesday each week. If you submit your appeal by Tuesday, you should have a decision by Friday* of the same week. If you submit your appeal on Wednesday, Thursday or Friday, you will have a decision by the following Friday.

*Due to the volume of appeals submitted during peak processing months, please allow two weeks for a decision during the months of August and January.

If you have been suspended (academically) from BPCC, you are not eligible to submit a financial aid appeal.

Important information regarding the Financial Aid appeal process may be obtained by reading the Financial Aid Appeal FormWill open new browser window or tab.


Office Hours:
8:00 a.m. – 5:30 p.m. – Monday1
8:00 a.m. – 4:30 p.m. – Tuesday – Thursday
Friday – Closed to traffic to allow time for processing financial aid files (see exceptions below).2

1We will close at 4:30 p.m. on Mondays during periods of time when no classes are being held. If classes are not in session, we will close at 4:30 p.m. on Mondays.

2Financial Aid Office will be closed on Fridays with the following exceptions:

Financial Aid office will be open:

  • Every Friday in August
  • Every Friday in January
  • the Friday of general registration week (for Summer semester)

Please visit, call, or email our office during business hours Monday – Thursday.

In order to serve you better, the Financial Aid office has developed a list of the questions most frequently asked by our students. You will probably find the answer to your question here or you may access LOLA to view your Financial Aid summary which will also provide you with up-to-date information regarding your Financial Aid.

Degree Audit Notice:

Federal financial aid may NOT be awarded for courses that do not apply toward a student’s degree program. Each student is strongly encouraged to check with an advisor to ensure that the courses in which he/she is enrolled will apply towards the student’s degree program.

Submit your documents early!
Applying for Financial Aid is a lengthy process. The entire process could take up to three to four weeks after the student submits ALL documents required to complete his/her financial aid file. In order to have the student’s financial aid processed in time for registration/fee payment he/she must submit ALL requested documents according to the priority deadlines.

  • Provisionally admitted students are not eligible for federal financial aid. If a student’s Admissions file is incomplete, he/she is considered a provisional student.
  • All students must have a high school diploma or its equivalent in order to receive federal financial aid.
  • If a student is missing official college academic transcripts or if his/her financial aid file is incomplete, the student is NOT eligible for financial aid. It is the student’s responsibility to make payment arrangement on the day of registration.
  • If a student is determined ineligible for financial aid once all missing information is provided, he/she must make payment arrangement on the day of registration.

Awards may be reduced or cancelled without prior notification if a student is determined ineligible for financial aid funds that he/she has already received.

You will owe money if:

  • You do not begin attendance in ALL classes (your instructor notifies the Financial Aid Office of all students who never attend classes.)
  • You resign or stop attending ALL classes before completing more than 60% of the semester.

Students must begin attendance in ALL classes. Federal financial aid will be adjusted if a student does not begin attendance in ALL classes. If a student’s financial aid is disbursed to the student account and he/she never attends one or more classes, the student will be responsible for immediate REPAYMENT of a portion or perhaps the FULL amount of the financial aid.

Additionally, if a financial aid recipient begins attendance in class, but resigns or stops attending all classes before completing more than 60% of the semester, he/she will owe money to the aid program and BPCC.

Please NOTE: Your instructors will provide the financial aid office with your last date of attendance. We will adjust your financial aid awards according to the last date you attended class, not the day you withdraw.

60% Date for Session A* only:

You must ATTEND past this date.

Summer 2019 – Session A: June 25, 2019
Fall 2019 – Session A: October 13, 2019
Spring 2020 – Session A: March 24, 2020

**Winter intersession is combined with the spring 2020 semester for financial aid purposes.

Please NOTE: Your instructors will provide the financial aid office with your last date of attendance. We will adjust your financial aid awards according to the last date you attended class, not the day you withdraw.

*The 60% date for other sessions or combinations of multiple sessions are not posted. The Financial Aid office must calculate a unique 60% date based on the combination of sessions you are attending.

BPCC Teacher Institute:

A person who is a full-time Louisiana classroom teacher teaching on a temporary Louisiana teaching certificate in Louisiana in a public or private school, and who is working on permanent certification, may participate in the Teacher Institute. A teacher may take up to two 3-hour courses for $100 each ($200 maximum). Teachers must provide a copy of their T-Certificate and a letter from the school principal where they teach certifying that the course(s) they are taking at BPCC apply toward permanent certification. A new letter is required each semester! For more details, contact Lesa Taylor-Dupree, Vice Chancellor for Academic Affairs, at 318-678-6348. (The program does not include paraprofessionals or teacher aides.)