Frequently Asked Questions (FAQ) – Learning Commons


Americans with Disabilities Act (ADA)

Does the Library comply with the Americans with Disabilities Act (ADA) regulations?
The Learning Commons is in compliance with the ADA regulations. » Read more about it.


Borrowing/Circulation/Checking Out Items

Who can check out items from the BPCC Library? What is needed to checkout items?
Only current BPCC students, faculty and staff may checkout items from the Learning Commons using their BPCC ID. Community users may use the Learning Commons items in house or study in the Library. For more information see: Lending Policies


Copiers

Is there a way for students to make copies in the Library?
Students may use the KIC scanners to scan documents. These scans may be saved or printed by logging on to a computer and using your free printing. The Learning Commons does not have a copier for student use.


Eating/Drinking/Cell Phones

Can I have a snack or use my cell phone in the Library?
All eating and drinking and cell phone use is prohibited in the Learning Commons.


Interlibrary Loan (ILL)

What can I do if the material I need is not owned by the BPCC Learning Commons?
The Learning Commons can place an Interlibrary Loan requestWill open new browser window or tab to borrow the item(s) from another library. It takes about a week to receive materials borrowed from another library.


Laptops

Are laptop computers available for students in the library?
Laptops are available for students to use in the learning commons. They can be checked out at the Information Desk on the first floor.

Are library laptops available for off-campus usage?

Students who demonstrate a hardship may request a laptop for off-campus checkout. Off-campus usage may be considered only but not limited to the following: medical, financial, distance from college, etc.

Are students who are registered for online classes allowed to check out laptops?

No, it is the student’s responsibility to have access to a laptop prior to registering for online classes.


Liaisons

Who is my Learning Commons Liaison (faculty and staff)?

See Library Liaisons


Learning Commons Account

The Learning Commons cannot tell me my fines or if I have overdue items over the phone. How do I review my Learning Commons Account for fines and/or overdue items?
Current BPCC students, faculty and staff may review their learning commons account to view items currently checked out and/or fees due using the My AccountWill open new browser window or tab feature of the learning commons’ website. You may also renew books and audio-visual items using the My AccountWill open new browser window or tab feature and selecting Renew My Materials.


Login Information

Logins for Remote Access to the Databases, and to review Learning Commons account information and place holds in the Online Catalog.( Learning Commons users may search the Online Catalog without logging in. Users will need to login to place a hold or review their account.)

Students: User ID LOLA User Name or Campus ID Number
PIN 6 digit birth date
Faculty/Staff: User ID LOLA User Name or Campus ID Number
PIN 6 digit birth date

For login information to LOLA, myBPCC, Student Email, BPCC Computers, and BPCC Wi-Fi, please refer to the login instructions.


Lost and Found

Does the Learning Commons have a Lost and Found area?
The Learning Commons Lost and Found area is located at the Information Desk on the first floor.


Online Catalog

What can I find in the Online Catalog?
The Online CatalogWill open new browser window or tab contains records for materials (books, DVDs, CDs, and magazine titles) owned by the BPCC Learning Commons. It also includes access to Electronic Books (EBooks). It can be searched from any computer connected to the Internet to find items to check out or use in the learning commons.


Printing

How much can students print in the Learning Commons? 
Printing is limited to 300 pages of research and classroom related material per student per month. Learning Commons resources may not be used to print any information identified by the college as Personally Identifiable Information in the student handbook. For more information, please see a librarian. Ask a librarian about tips and tricks to help your 300 pages go as far as possible, including using Print Preview, printing multiple PowerPoint slides on one page.


Research Assistance

How do I get Research assistance?
Research assistance is available in the Learning Commons at the Information desk during the Learning Commons’ hours of operation or by phone at 318-678-6275. Email assistance is available at refdesk@bpcc.edu.


Reserve

Can teachers request to have material put on Reserve in the Learning Commons?
Faculty may place items on Reserve by completing the Course Reserve RequestWill open new browser window or tab form and bringing the items to the Circulation desk.


Study Rooms

Where can I study?
Six study roomsWill open new browser window or tab are available for student use. These study rooms can hold 1-4 people. Students must have a reservation to use the study rooms and must check in using their student ID with the Circulation or Reserve Desk before entering the room.


Tutoring Center

Where can I go to get tutored in a subject such as English and math? 
The Learning Commons has a Tutoring Center on the second floor. They offer assistance in writing papers, math, and science.


WiFi Access

Does the Learning Commons have WiFi (Wireless) access?
Learning Commons has WiFi access for use with a personal laptop or Learning Commons use laptop. Current students and faculty/staff may access the wireless network on a personal laptop.

Please refer to the login instructions.