Workforce Solutions
Workforce Solutions delivers advanced, flexible training to keep Louisiana’s workforce competitive and the economy thriving. Through partnerships with businesses, chambers, and workforce systems, we create customized programs that meet industry needs.
Explore our evolving course offerings in the Upcoming Non-Credit Course Schedules or request tailored training for your organization. Contact us today to discover solutions that drive success!
Steps to Apply and Register for Non-credit Workforce Courses
*Registration is open until classes begin or the classes fills.
1. Complete the BPCC Non-credit Application for the semester in which the class will occur
** Be sure to complete the section regarding immunization and if applicable, Selective Service
https://apply.lctcs.edu/Home/NonCredit?college=BPCC
2. Check email for acceptance notification with LOLA credentials (could take up to 24 hours)
*Step 3 can be skipped if you already have LOLA credentials
3. Setup Student Account in LOLA, click here and follow directions below
- Input your User Name provided in acceptance email
- Under Help Section, click on I don’t know my password
- Select Verify Personal Information, enter information and select Next
- Follow instructions to create a new password and select Next
- Once password is successfully created, you can log in to LoLA
4. Register for Class in LOLA by following the directions below
- Log into LoLA
- Click on Student in the Self Service Banner section
- Click on Registration in the Academic Links section
- Click on Register for Classes in the Registration section
- Select a term for the Terms Open for Registration drop down menu, then click on Continue
- Under the Find Classes tab, in Part of term select Workforce from the drop down menu and click on Search
- Click on Add to select the course. You will see the courses you have selected in the schedule preview
- Click on Submit to register for the class and add it to your schedule
- If you would like to remove a class, select Remove from the Action drop down menu and click on Submit
5. Pay for Class, options and instructions below
- Credit Card (convenience charge applies - set by the credit card processor)
- Log into LOLA
- Click Pay for Courses
- Cash, Check or Money Order
- Must be paid in person on campus at the Business Office
- Check must include student name and name of class
- Service charge of $25 on all returned check
Fees may be paid by cash, check, or credit card. Service charge on checks returned by a bank is $25.
- 100% refunds will only be given if requested before a class starts or if it's cancelled by the Workforce Solutions department.
- No refunds will be issued if a class has already started.
Supply lists are given at registration or on the first night of class. In some cases, supplies will be purchased from the instructor or included in the registration fee.
Books are usually available at the college bookstore. Check the schedule to find out if books are required for your class. Instructors occasionally suggest supplies or books not noted on the schedule or included in the registration fee.
A class may be canceled if minimum enrollment is not met. Every effort is made to notify students when a class is canceled. A full refund is automatically processed and students usually receive a refund check within four weeks.
Once a course begins and a postponement is necessary, the instructor will call the students and reschedule the class, unless weather is the cause. If BPCC classes are canceled because of hazardous weather, Continuing Education classes will not meet. If the class is short-term, we will reschedule. If it is long-term, the instructor will make arrangements to make up the missed information.
Bossier Parish Community College does not discriminate on the basis of race, color, national origin, gender, age, religion, qualified disability, marital status, veteran’s status, or sexual orientation in admission to its programs, services, or activities, in access to them, in treatment of individuals, or in any aspect of its operations. Bossier Parish Community College does not discriminate in its hiring or employment practices.
Code of Conduct
Community Workforce students are expected to comply with Bossier Parish Community College’s code of conduct for students.
Coordinator for Title VI, Section 504 and ADA
Name: Angie Cao, Assistant Director of Student Services
Office Address: Disability Services, Building F
6220 East Texas Street, Bossier City, LA 71111
Phone number: 318-678-6005
Days/hours available: 8:00 a.m. – 4:30 p.m. Monday-Friday, closed holidays and weekends
Equity Compliance Coordinator
Name: Teri Bashara, Director of Human Resources
Office Address: Human Resources Office, Building A
6220 East Texas Street
Bossier City, LA 71111
Phone: 318-678-6040
Office Hours: 8:00 a.m. – 4:30 p.m. Monday-Friday, closed holidays and weekends
Disclaimer
Bossier Parish Community College is committed to protecting the privacy rights of students; even so, students must be cognizant of the limits to privacy protection inherent in the design of Internet communication technology.
In accordance with the Family Education Rights & Privacy Act of 1974 (PL 93-380) as amended (PL568, Buckley Amendment), students have the right to inspect and review their official education records. As provided by law, the College may release directory information unless the student requests must be made to the Continuing Education Office at time of registration. Other than directory information, no information may be released without the signed consent of the student. No information will be released by phone.
For more information, consult the BPCC Student Handbook
Click here to view our Frequently Asked Questions.
This course is directed toward those individuals seeking to obtain a Louisiana Automobile Insurance License. This course provides in-depth knowledge of Louisiana auto insurance laws, underwriting practices, claims processes, and policy coverage requirements. It will prepare students for the state licensing exam and a successful career in auto insurance.
Cost: $349 (includes the textbook)
The Louisiana Contractors Accreditation Institute, a partnership between Louisiana Economic Development, Louisiana Community & Technical College System and the Louisiana State Licensing Board of Contractors offer small and emerging construction businesses critical information about construction management and how to prepare for the Business Law parts of the contractors state licensing exam.
The program is a partnership between Louisiana Economic Development, Louisiana Community & Technical College System and the Louisiana State licensing Board for Contractors. Courses are available at participating LCTCS colleges across the state.
CONTACT
Rebecca Boquet
985-448-5915
rebecca.boquet@fletcher.edu
NCCEER (National Center for Construction Education and Research) Craft Training is offered at BPCC. NCCER is a nationally recognized, standardized craft skill training program that provides students with industry-recognized credentials and national portability of skills.
All craft training begins with the NCCER Core Curriculum class. NCCER Core includes:
- Safety
- Construction Math
- Hand and Power Tools
- Construction Drawings
- Material Handling
- Communication
- Employability Skills
Upon completion of the course, students will receive a NCCER certificate and be included in NCCER's National Registry. Students completing the NCCER Core Curriculum can then take either, NCCER Welding Level 1, NCCER Electric Level 1 and 2 or NCCER Carpentry Level 1 and 2. NCCER certifications can be applied to specific academic courses to help meet the course requirements. These courses are part of certificates and degrees.
Textbook will be provided.
Cost: $1,500
NCCER is a nationally recognized, standardized craft skill training program that provides students with industry-recognized credentials and national portability of skills. NCCER - Welding covers: welding safety, cutting processes and safety (oxyfuel, plasma arc, air-carbon arc cutting), welding inspection and testing (base meal preparation and weld quality), SMAW basic beads and fillet welds (equipment setup, SMAW electrodes), SMAW groove welds with backing (plate) and SMAW Open Root Grooves Welds (plate).
Prerequisites: NCCER CORE
Cost: $1,800
This study course provides up to date content geared towards the current exam format and questions to best prepare individuals for the challenging Louisiana Notary Public exam. For up-to-date information on how to become a Notary and exam information and dates, click here.
Textbooks:
- Louisiana Notary Public Examination Official Study Guide (approximately $100)
- Refer to the Louisiana Secretary of State’s website to determine which book edition matches your planned exam date.
- Critical Knowledge/Scenario Workbook (approximately $163)
- General Knowledge Workbook (approximately $87)
Cost: $549* (does not include cost of notary exam fee)
This course is designed to provide students with the knowledge and skills needed to prepare for the Certified Ophthalmic Assistant exam. Upon completion, students will be ready to transition from classroom to clinical setting.
Cost: $1,200
This course is designed to prepare individuals for the Property & Casualty exam and to provide a good education for a career in insurance. Topics include sales, basic terminology, concepts, the fundamentals of insurance law, and agent’s responsibility.
Cost: $349.90 (includes the textbook)
Get the training you need to become a licensed real estate professional! This Louisiana Real Estate Commission-approved course prepares individuals pursuing a career in real estate for the Louisiana State licensing exam and satisfies the 90-hour education requirement to sit for the exam. It covers principles and practices of real estate, the Louisiana Real Estate License Law, the Law of Agency, Commission Rules and Regulations, and Civil Law as it pertains to real estate in Louisiana. Textbook and/or supplies required.
Bossier Parish Community College is a State Certified Real Estate School with a certified instructor (BPCC Certificate No. 0220). For information on the Louisiana Real Estate Salesperson Exam please call PSI Testing Center customer service at 800-733-9267 or visit their website www.psiexams.com (From the home page select "Government/State Licensing Agencies", under "Jurisdiction" select "Louisiana", under "Account" select "Louisiana Real Estate".
SALESPERSON LICENSE REQUIREMENTS:
- You must be at least 18 years of age.
- You must have obtained a high school diploma or equivalency certificate (GED).
- You must show proof of successful completion of ninety (90) hours of real estate education in courses approved by the LREC.
- You must comply with all application procedures required by the LREC.
- You must pass the real estate salesperson licensing examination.
- You must be sponsored by a licensed real estate broker and provide proof of errors and omissions insurance prior to license issuance.
Textbooks included:
- Principles of Real Estate Practice, 7thEdition
- Real Estate License Exam Prep, 4th Edition
National Portion of the Real Estate Exam - Louisiana Real Estate License Exam Prep
Louisiana’s Pearson Vue Real Estate Exam
Authors: Stephen Mettling, David Cusic. Ryan Mettling, Christine Cox
Cost: $629* INCLUDES the cost of the text books; DOES NOT include the cost of the licensing exam.
This course is GI Bill® eligible, please email Susan Stakes with our Veteran Educational Services Department at sstakes@bpcc.edu for more information.
Our National Restaurant Association-approved Food Safety Certification course provides the preparation and exam for the State Food Safety Certificate with ServSafe® Manager Certification.
ServSafe® is a national certification program of the National Restaurant Association Educational Foundation. Instruction focuses on food handling techniques, preventing food-borne illnesses, maintaining sanitary facilities and equipment, reducing liability, and training and supervising employees in safe food handling.
At the end of the class, participants take the ServSafe® Manager Examination. With a passing grade of 75% or greater, participants will receive a certificate verifying completion of the program and the ServSafe® Manager Certification. The answer sheet needed for the exam is found in the required textbook so students will need a new book.
Textbook:
ServSafe Manager Book w/Answer Sheet 7th edition by the National Restaurant Association (Updated to include 2017 FDA Food Code)
ISBN: 978-0134812335
Product Sku/Item Code: ESX7
Books may be purchased from Servsafe.com or Amazon.com.
**Must have book with answer sheet prior to class, please be mindful of delivery time for ordering the book online when choosing a course date.
BEFORE ATTENDING CLASS:
You must answer all questions after each chapter. You may put your answers on a separate sheet of paper or in your book. DO NOT write on the test page in the back of the book. Please bring a #2 pencil with an eraser to the class.
BRING TO CLASS:
1. Book with Answer Sheet
2. State Issued ID
3. #2 Pencil with eraser and highlighter
BPCC no longer mails certificates or score analysis. Students must obtain their score analysis and certificates by visiting www.ServSafe.com.
Cost: $185 (includes the exam fee)
If you would like a test in a language other than English contact our office at 318-678-6015, must have request 2 weeks prior to testing date.
RETEST
If you took the Servsafe Exam and did not pass, we also offer retesting. For more information about retesting please contact our office at 318-678-6015.
Retesting Cost: $75
This course is a preparatory course for the State of Louisiana certification exams for Water Production, Treatment, and Distribution Operator Class I and II. This course will provide 32 Continuous Training Credit hours. This course will also prepare students to take the exam for Level 2 if they already have level 1 certification. This course prepares the student for the State of Louisiana Water Production Operator Class I exam. Upon successfully completing the state exam, the student is immediately eligible for employment at various water treatment facilities in the state. This is a serious need as there is a drastic shortage of water treatment operators state and nationwide.
Pre-requisites: High School Diploma or Equivalent.
Cost: $400
The Certified Nurse Assistant program prepares one to work with long-term care patients, such as those in nursing homes and home health care. Instruction includes medical terminology, health care safety, patient care lecture, patient care studies, practice lab situations, and on-site clinical.
APPLICANTS ARE REQUIRED TO PROVIDE THE FOLLOWING DOCUMENTS IN PERSON:
1. GED/HiSET Certificate, TABE test, High School Diploma or Official Transcript (Originals)
- Proof of educational background must be submitted to BPCC Workforce Solutions Office when registering for program.
- Original documents must be presented at the time of registration.
2. Criminal History Records Information (Criminal Background Check Agreement & Authorization to Obtain Consumer Report)
- A Criminal Background Check is REQUIRED and must be completed by BPCC Workforce Solutions department prior to attending the course. NO EXCEPTIONS.
- Background Authorization Forms must be submitted to BPCC Workforce Solutions Office when registering for program.
- Background check results could take 3-4 days.
3. Proof of Current Health Insurance Coverage
Registration, proof of educational background (original documents), Criminal Background Check Agreement, Authorization to Obtain Consumer Report and proof of health insurance must be submitted in person at:
Bossier Parish Community College
Office of Workforce Solutions
6220 E. Texas Street, Building D-110
Bossier City, LA 71111
To successfully complete the program and be recognized as a Certified Nurse Assistant in Louisiana, the student must complete all coursework with a grade C or better and score at least 70% on the final exam to successfully complete the program. They must also pass the written and clinical skills portion on the state test.
Cost: $1,200*
This course is GI Bill® eligible, please email our Veteran Educational Services Department at sstakes@bpcc.edu for more information.
A new class begins Fall, Spring, Summer.
Learn about the basic features of Microsoft Word and use them to create, save and edit text, browse documents, use tables, adjust page layout, work with graphics, and print documents. Students will use the formatting facilities to enhance the presentation of documents produced to look professional with a minimum effort.
Cost: $129
A new class begins Fall, Spring, Summer.
This introductory course to Microsoft Excel will teach students how to create dynamic spreadsheets using formulas, functions and how to format spreadsheets to represent statistical data using impressive charts and graphs.
Cost: $129
A new class begins Fall, Spring, Summer.
Put the power of QuickBooks to work for you. We will teach you the basics of setting up accounts, paying bills, reconciling bank statements, creating invoices, tracking inventory, and generating reports. Ideal course for the small business owner or homeowner. Accounting knowledge is helpful but not necessary.
Cost: $189
A new class begins Fall, Spring, Summer.
This course is a continuation of QuickBooks for Beginners. We will take you through setting up payroll and taxes, creating estimates, invoices, sales receipts, payments and deposits, writing checks and paying employees. Ideal course for the small business owner or homeowner.
Cost: $189
A new class begins Fall, Spring, Summer.
Workforce Solutions and Continuing Education extends the resources of the College to companies, organizations and groups by providing a staff of trained professionals to assist in determining both short and long-term training needs. Our department is highly proactive in the delivery of non-credit courses and programs. Each individually tailored course and/or program is practical, up-to-date, competitively priced and delivered by experienced subject matter experts at the location and time of the customer’s choice.
“With BPCC’s help, our employees not only learned the basics in computer software applications but the shortcuts as well. The highly trained instructors were very friendly and took the time to work at the necessary pace of the overall group as well as taking individual time for “slower” learners. We highly recommend BPCC as a partner for training”
-Edie Cummings, Human Resources Director, Biomedical Research Foundation
“It has been rewarding and very satisfying to see people acquire knowledge such as computer skills, sign language, Command Spanish, food safety, and many other educational offerings. The BPCC instructors received excellent evaluations from the hospital staff in areas such as patience, knowledge and expertise. As an educational professional, I strongly recommend partnering with BPCC. They are simply “THE BEST”
-Melissa Madden, Educational Director, Minden Medical Center
Bossier Parish Community College Workforce Solutions and Continuing Education Department offers grant writing and management services for Louisiana’s Incumbent Worker Training Program.
The Incumbent Worker Training Program (IWTP) provides qualifying employers with grant funding to train their workforce. It is a partnership between the Louisiana Workforce Commission, business and industry, and training providers. IWTP benefits business and industry by assisting in the skill development of existing employees and thereby increasing employee productivity and growth of the company.
To date our program has managed $23.6 million in funding. This funding comes from the interest earned on overpayment of federal unemployment insurance and is returned to the employers who pay into the system.
Improvements through training result in:
- The creation of new jobs,
- The retention of jobs that otherwise may have been eliminated, and
- An increase in wages for trained employees.
Who is eligible for IWTP Funds?
- Any business who has operated in Louisiana AND contributed to the state’s Unemployment Insurance System for at least 3 years
- Employers with at least 15 employees to be trained OR could join with other employees in a consortium for similar training
- Employers who exhibit a long-range commitment to employee training
Find out more at www.laworks.net OR call BPCC Workforce Solutions and Continuing Education at 318-678-6551.
Specialized services for businesses include:
Computer Software Applications: Intro to Computers and Internet, Microsoft Office Suite®, QuickBooks®, Adobe Creative Suites®, AutoCAD®
Command Spanish: For businesses with Spanish speaking employees and clientele. Learner-friendly workshops are customizable for any industry and require no prior knowledge of Spanish. More
Customer Service Excellence: Customizable for any industry, from frontline representatives to management
Human Resources Training for Small Businesses: Dos and don’ts of hiring and terminations, creating job descriptions, developing policy and procedure manuals, employment law basics.
Leadership and Management: Leadership, Performance Management, Delegating, Teambuilding and Communication Skills using Personality and Behavior Profile Systems as a foundation, Influential and Situational Leadership, Functions of Management, Conflict and Stress Resolution
Lean: Lean is a way of thinking and acting that maximizes the value the customer receives while minimizing waste and errors. Lean applies in every business and every process. Lean concepts and tools include Value, Value Stream, Waste, Equipment Reliability, Continuous flow, Pull production, Continuous improvement, Involvement of people, 5-S, Value Stream Mapping, Quality at the Source, Workplace Organization, TPM, Visual Management, Set-up Reduction, One Piece Flow, Cellular Manufacturing, Standardized Work, Work Balancing, Point of Use Systems, Kanban and Kaizen.
Safety: HAZWOPER (8, 24, 40), OSHA 10/30 Hour for General Industry and Construction , Fall Protection , Hazard Communication , Electrical Safety , Lock-Out/Tag-Out , PPE Compliance , Confined Space Awareness , Scaffold Safety , Hazardous Communication & Recognition , Hazardous Waste Awareness , Incident Investigation , Emergency Procedures , Trench Safety , Sit-Down and Extended Reach Forklift , Skid Steer Loader , Aerial Lift , Access to Medical Records , American Petroleum Industry Recommended Practice 2D, Crane Operations and Rigging , Medic First Aid , Beginner’s Well Control Practices , H2S Safety and Respiratory Protection , Intro to Upstream Oil and Gas Exploration and Production Operations , Intro to Field Processing of Oil and Gas , Water Survival Skills, Equipment & Techniques
Sales and Marketing Fundamentals and Strategies: Sales Cycle, Inspiring Your Sales Team, Enhanced Sales Skills, Marketing Fundamentals
Part-time Instructors needed:
Applications must be made through the State of Louisiana Application process.
Part-time Instructors Needed! Click here to see our Current Needs. Applications must be made through the State of Louisiana Application process.
We are currently accepting proposals for professional development course offerings. We welcome new ideas! To teach a Workforce Development and Continuing Education course, you must be a dynamic trainer/presenter and an expert in the area you will teach. Please be prepared to provide supporting documentation of your expertise such as a resume, course outline and curriculum.
Our goal for Workforce Development and Continuing Education is to expand learning opportunities for the community. We frequently analyze courses offered to determine community demand. Each semester current courses and new course proposals will be considered based on the determined demand, resources and classroom space available.
Thank you for your interest in teaching for BPCC Workforce Solutions.
Complete the Program Proposal form and email it to workforcesolutions@bpcc.edu.
CONTACT INFORMATION
Building A, Room 205
Email: workforcesolutions@bpcc.edu
Phone: 318-678-6015
Fax: 318-678-6406
Staff
Kathy DeWitt
Workforce Development Coordinator
318-678-6492
kdewitt@bpcc.edu