Employee Assistance Programs

Bossier Parish Community College has an Employee Assistance Program through ESI, a third party vendor.

The Employee Assistance Program (EAP) is available to employees and their immediate family members who reside in the same household, twenty-four hours a day, seven days a week through a toll-free telephone number. This is a voluntary program at no cost to the employee. It is not intended to replace behavioral health insurance and does not provide treatment services.
EAP Policy

The Employee Assistance Program strives to set the standard for excellence by offering employee assistance and human resource services, to help BPCC and its employees achieve peak workplace performance and productivity, including:

  • Counseling and Work Life Services: Addresses the personal and professional stressors of employees and their family, in order to strengthen overall workplace performance and increase workplace productivity.
  • Training: Provides resources to both employees and supervisors in order to improve and increase workplace productivity.
  • Wellness: Nurtures the well being of employees to increase health, workplace performance and morale.

Each month you will receive an email at work from Higher Ed EAP, clientservice@theeap.com. This email is safe to open and provides a newsletter of current information. You can visit the EAP web site.
More information

Other Employee Assistance Programs

Crisis Lines

Suicide Hotline: 1-800-273- TALK (8255)

Sexual Assault Hotline: 1-800-656-HOPE (4673)

Domestic Violence Hotline: 1-800-799-SAFE (7233)

AA: 318-865-2172

NA: 318-677-8862

Gambling Hotline: 1-800-522-4700

Psychiatric and Dependency Assistance

CADA Steps Detox Program: 318-222-1289

LSUSHC Emergency Room: 318-675-6885

Shreveport Mental Health Center: # during office hours- 318-676-5111, # after office hours- Adults 1-866-416-5370

Samaritan Counseling: 318-221-6121

David Raines Community Center: 318-425-2252

Emergency Housing

Providence House: 318-221-7887

Salvation Army: 318-424-3200

Shreveport/ Bossier Rescue Mission: 318-227-2868

Other Agencies

La. Office of Community Services: 318-676-7100 (Services include child protection and elderly protection)

Legal Aid of North Louisiana: 318-222-7186

Disability Resources (links also available on BPCC’s Disabilities Services page)

New Horizons: 318-671-8131

Families Helping Families: 318-226-4541

Louisiana Rehabilitation Service

If you cannot find the services you need a good place to start is Centerpoint, a local resource and information service. Telephone # 211 or 318-227-2100

In case of emergency please call 911 or go to your closest emergency room.