Email Configuration for Smartphones and Other Mobile Devices

Student Email on Mobile Device Setup Instructions

All smart phones/mobile devices are unique requiring unique steps to set up email. With so many makes and models it is difficult for Computer Services to have specific instructions for each kind. Listed below are two website links to Microsoft's Office 365 setup for email on mobile devices, depending on if you have an Android or iOS device. Please read your mobile device’s user’s manual to determine how to setup your particular phone or PDA.

Android

For instruction on how to setup email on your Android device please refer to the Microsoft Office guide on how to Set up email in Android email app.

iOS

For instruction on how to setup email on your iOS device please refer to the Microsoft Office guide on how to Set up email using the iOS Mail app.

Employee Email on Mobile Device Setup Instructions

Printable version

All smart phones/mobile devices are unique requiring unique steps to set up email. With so many makes and models it is difficult for Computer Services to have specific instructions for each kind. Listed below are the basic settings used by BPCC’s email server with common instructions for iOS and Android devices. Please read your mobile device’s user’s manual to determine how to setup your particular phone or PDA.

Email Server Type: Exchange
Server Address: cs-exch.bpcc.edu

iOS

Adding the Account

  • Go to Settings > Passwords & Accounts
  • Select Add Account
  • Select Exchange
  • Enter the following information:
    • Email address: your BPCC email address
    • Password: The password you use to log in to your email or onto a computer on BPCC’s campus.
    • Description: What you want to name this account on your device
  • Select Next
  • It will take a second trying to configure the account automatically. Once it fails you will be presented with 3 new fields
    • Server: cs-exch.bpcc.edu
    • Domain: bpcc
    • Username: (insert your BPCC username here)
  • Select Next
  • Select the items you want to sync (Mail, Calendar, Contacts) and select Save.
Android
  • Verbiage and Instructions varies depending on Android Device, Manufacturer, and OS Version
  • Go to Settings > Accounts > Add Account
  • Select the type Corporate/ActiveSync/Exchange (the verbiage varies dependent on android version)
  • Enter your BPCC email address and password > Select Next
  • It will try to Auto-setup the account. You can either let this fail or select the Manual Setup button. You will then need this information:
    • Domain\Username: bpcc\(insert your BPCC username here)Some versions of Android split this in to two fields “Domain” and “Username”.
      • Domain: bpcc
      • Username: (insert your BPCC username here)
    • Password: (this should already be filled out but if not input it now)
    • Server: cs-exch.bpcc.edu
    • Use SSL: checked
  • Select Next.
  • Select what items you would like to sync (mail, contacts, calendar, etc.)
  • You will be given a warning about allowing our server access to your phone. Select Accept/OK/Yes
  • Select Done